Chat logs
The Logs feature allows you to see detailed information for every interaction that occurs with your bot.
Each log captures events such as user queries, bot responses, AI model details, latency, and message flow — helping you debug, analyze, and optimize your bot’s performance.
You can view these logs in two places:
Test Bot page: Click “View Logs” to see a chronological record of each message exchange while testing your bot.
Live Chat page: Click context menu > View logs to view real-time logs for ongoing or completed conversations with users.
These insights help you understand how your bot is interpreting queries, what responses are being generated, and how tokens or AI credits are being used.
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